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Auto Repair Shops How To Improve Customer Service

  • Posted on October 17, 2018 at 2:22 am

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Auto Repair Shops- How To Improve Customer Service



If there is one thing that is constantly being researched on the internet it is how to improve the customer service of a business. That said; this article is in reference to the auto repair shops and how they can improve their customer service.

Customers visit repair shops for various reasons. For starters, if a customer s vehicle is involved in an accident then a visit to the shop is a must. Vehicle maintenance is another issue. Car owners have been known to frequent repair busineses for routine check ups for their cars. There is also the fact that auto repair shops sell spare parts and other vehicle accessories that might come in handy during travel emergencies especially if the car is about to travel for long distances. These are just but a few reasons why auto repair shop visits are not likely to cease.

While these visits are not likely to nose dive any time soon, one must agree that the level of competition is definitely on the rise. With the increase in the number of cars on the roads, auto repair shops have similarly responded and are popping up at an increasingly alarming rate to cater for this rising car population. That said; some that used to have a lot of clients are suddenly noticing a drop in their customer numbers. This brings us to our main point auto repair shops need to improve their customer service if they are to safeguard their businesses from going under due to increased competition. Sometimes all it takes is a satisfied customer to spread the word and before you know it hundred of others are flocking to your center.

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So, how can auto repair shops improve their customer service? One investment that auto repair shops can choose to boost their customer service is by using an online appointment scheduling service. This is just a fancy word for online scheduling software and online booking systems. This is a relatively new concept that has been in the market for just a few years and hence most businesses are not aware of it. It is a system which can be easily incorporated into your website design. An online booking system helps the customers to be able to book their appointments online without having to do so personally or through another media. It is especially beneficial since there are a lot of devices that customers can use to connect to the internet with.

There are several benefits that come from using online booking systems. Apart from the fact customers don t have to personally show up to book an appointment, customers can book an appointment at any time of the day, there is maximum privacy of all transactions plus is there is no inconvenience of double booking. With the online booking systems customers are actually guaranteed that they will receive service at the time they have been allocated.

Auto repair shop management should seriously take this into consideration. Scheduling software and appointment scheduling services have been shown to have a positive impact on car owners. Just ensure that when you decide to incorporate these services into your business that you choose the right service provider.

Visit online booking system. Discover how your website can become your 24-7 receptionist with a new ‘Book Online’ system. Get more information here online scheduling software.

Author Ray James has been involved in the advertising business since 1985. Visit

online booking system

. Discover how your website can become your 24-7 receptionist with a new ‘Book Online’ system. Get more information here

online scheduling software


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Auto Repair Shops- How To Improve Customer Service

Home Insurance And Hotel Rooms}

  • Posted on September 13, 2017 at 1:37 am

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Submitted by: Josie K Anderson

Your personal possessions will usually be covered as part of your home insurance whilst youre staying in a hotel. Nevertheless, if your personal belongings are taken from an unlocked hotel room, they will not usually be financially protected by your home insurance plan.

Home insurance can protect your personal belongings from theft or loss at home and even whilst you are staying in a hotel. Some home insurance companies may even protect your personal possessions anywhere in the world. However, if your belongings are taken from an unlocked hotel room, you may find that your insurance policy will not offer you any compensation.

Personal possessions are classed as valuables, money and personal effects which belong to, or for which you or your family are legally responsible and are used mainly for private purposes. This may include personal effects which you wear or carry around with you (including clothes, MP3 players, mobile phones, sports equipment or pedal cycles) or valuables (including costume jewellery, gold, silver or other precious metals, cameras, camcorders and digital cameras, watches, paintings and other works of art). Money may also be protected, but a limit usually applies for cash, credit cards and unspecified articles.

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You can take certain precautions whilst staying in a hotel room to prevent theft in the first place. You should always lock your hotel room door, even whilst you are in the room and especially whilst youre sleeping. You can also use the individual safe in a hotel room, or give your valuables to reception staff at the hotel if your room does not have a safe. You should also not leave any valuables out in plain sight in the hotel room; this is especially true for cash which could be mistaken as a tip for the hotel staff.

If youre going away for an extended period of time, you may want to consider holiday insurance to protect your belongings more comprehensively. Home insurance can protect your personal belongings up to a point, but it is always better to be fully insured against theft or loss. Your home insurance should be able to protect your precious belongings both at home and whilst you are away but you should always take as many precautions as possible to prevent theft from happening in the first place. Locking your hotel door is just the first step.

About John Lewis Insurance:

Since Greenbee launched four years ago, weve provided insurance with the same high standards of service and value for money that youd expect from John Lewis, so weve decided to change our name to John Lewis Insurance. As we evolve, well continue to offer our customers exceptional products and service.

We believe that everything we do should be straightforward, great value and come with an extra level of service thats always reassuring. Which is why our Home Insurance includes accidental damage as standard. And faithful friends will be pleased to know that our Pet Insurance includes older dogs.

We all know that it makes a lot of sense to buy the important things from someone you trust. In fact, youll find that all the products and services offered from John Lewis Insurance are exactly what you would expect from the John Lewis Partnership.

About the Author: John Lewis Insurance offers a range of insurance services selected by the John Lewis Partnership. These include car, life, travel, wedding, event, pet, home and second home insurance (

) products.


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